Razordesk Personal Edition download

Web-based trouble ticketing system with built-in database features full

Built-in "Full-featured web-based trouble ticketing system database"
dovnload.co.uk Editor: Razordesk Personal Edition is easy to use and ideal IT concerns a small, yet full of features but also appeal to large IT departments and organizations. As an example, certain administrative roles representatives Razordesk you provide your customers. Thus, if the IT staff, our customers have a large enough, they can provide their own mini Help Desk. How many people at this level help desk controls a proposal?

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Graphical User Interface
Covers the structure and razordesk easy Windows user interface, such as tabs to use, how to change interfaces allow the portal seems to indicate.

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Security and user access
Multi-user login and see how the user to control what users can do what. Describes the sub-administrator account for your department or customer sites, key personnel representatives allow certain functions.

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Workflow - Anatomy of a ticket
Nearby a new state transition control workflow ticket. How both simple and complex life cycle razordesk ability to identify need. How notes and attachments, and includes the ticket.

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Notifications Contracts and Occupation
A help desk has an important role in keeping people informed. How to change the system date and time, ticket razordesk how contractual obligations to protect the customer's technicians and users can help define the amount.

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Customer billing and reports
Reports and graphs on the current situation offers a great view, and how much time was spent with each customer can keep tight reigns with special billing report.

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Documentation and distribution files
Business users to manage the distribution of these plants can use optional software, documents and other files. Easy site, which customers to control access to specific files to install. Now you can download free Razordesk Personal Edition 3.2.00.